FAQ – LuceArte Gallery

1. Are the works authentic?

Yes, each piece is carefully selected for its authenticity and cultural value. We work directly with reliable sources and specialist collectors.

2. Do you ship internationally?

🌍 Yes. We ensure secure delivery in France, Europe and internationally, with tracking and professional packaging adapted to works of art.

3. What are the delivery times?

On average:

France & Europe: 5 to 10 business days

International: 10 to 20 business days (depending on the country and customs).

4. How can I pay?

We accept secure payments by credit card, PayPal and other recognized payment solutions.

5. Can I return a work?

Due to the unique nature of the pieces, no returns are accepted once the purchase is confirmed. However, our customer service team is available to answer any questions before your purchase and provide advice.

6. What is the Private Collection?

Some rare pieces are not listed online. They belong to our Private Collection and are only shown upon request.

👉 An expert can travel within France and internationally for a confidential presentation.

7. How can I contact you?

You can contact us via our [contact form] or by email at contact@luceartegalleryshop.com. We respond quickly and personally.